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Refund Policy

Returns: 

We offer 100% guaranteed refund! Try our oils risk free, and receive a no-questions-asked refund if you aren't satisfied!

To complete your return, we require a receipt or proof of purchase.

How It Works: 

If you have purchased our product, but are not completely satisfied with it, you can simply send us an email requesting a refund. Of course, we would like to know your reasons for seeking a refund. This is only because we carefully consider all feedback and suggestion when it comes to our product and service. 

We work with the customer to ensure their complete satisfaction with the product and service. If a refund is sought, we try our best to rectify whatever problem the customer is facing. If the customer still wishes to seek a refund, we process it immediately. After the refund is processed, the credit is automatically applied to the credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@ovviooils.com

Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@ovviooils.com and send your item to: 7239 Addington Dr., McLean, VA 22010

Shipping:
To return your product, you should mail your product to: 7239 Addington Dr., McLean, VA 22010